The studio opens 15 minutes before class starts. Early arrival is very appreciated! Please plan to arrive at least a few minutes early to check in and get settled before the instructor begins the class. 

Classes begin on time. If you arrive more than 5 minutes after the start of class, your spot may be given to a client on the waitlist. Students who arrive more than 15 minutes late will not be permitted to join class and will be counted as a no-show.

We highly recommend wearing comfortable clothing that doesn't restrict movement, as well as sticky socks to provide grip. Bare feet are also OK. Please, no perfumes or strong scents as these tend to only get stronger with body heat. If desired, bring a water bottle and sweat towel.

Parking is available in the lot South of the building from Niles Ave. There is also street parking often available in front of the building on Main St.

We require a minimum of 3 hours notice to cancel a class. Classes canceled after this window will be forfeited. Due to the demand and wait lists for classes, no-show visits will incur a $10 fee plus a class forfeiture. This fee will be charged to your card on file or to your account if no card is present. Accounts with a negative balance will not be able to book classes until the negative balance is resolved.

Sunrise Classes: To ensure waitlisted clients aren't added overnight, Sunrise class reservations must be canceled by 10pm the night before to avoid a late cancel fee.

Booking windows open 2 weeks in advance of a class. We have found this is the optimal timeframe for most clients to prevent cancellations and no-shows. If you are attempting to book a class and none are available, make sure you're looking within the next 2 weeks. That being said, many people book 2 weeks out after they attend their regular class. Because of this, our classes are often fully booked 2 weeks out; however, these clients often cancel, so waitlisted clients frequently get into class.

We encourage clients to sign up for a class waitlist if their preferred class is fully booked. Due to cancellations, clients may be added to a class up to 2 hours before class. Clients will receive an email and a text message to the contact information saved in their profile. Clients added to the waitlist less than 3 hours prior to class have a 2-hour grace period to cancel without forfeiture. If clients no longer want to attend a class, they should remove themselves from the waitlist booking.

Sunrise Classes: Waitlisted clients will be auto-added to Sunrise classes only until 11pm the night before. If you're waitlisted but don't plan to attend a Sunrise class, please cancel your waitlist reservation to avoid being added to the class.